Who we are
Autechz System Sdn. Bhd. (“Autechz”).
Phone/WhatsApp: +6016-9689317 • Email: kuenfoo.au@autechz.com
What we collect
- Contact details you submit (name, phone, email, company, location, project notes).
- Technical data (IP, device/browser, pages visited, cookies).
- Analytics (Google Analytics 4; non-personalised usage stats).
- Business communications (emails/WhatsApp/forms).
We do not collect payment/credit card data on this site.
How we use data
- Respond to enquiries and provide quotations/site surveys.
- Schedule works, support and preventive maintenance.
- Improve our website and services (analytics and troubleshooting).
- Legal, regulatory or security purposes (fraud/abuse prevention).
Legal basis (PDPA)
- Consent — when you submit forms or click WhatsApp.
- Contract — to perform services you request.
- Legitimate interests — site security and service improvement.
- Legal obligations — when required by law.
Cookies & analytics
We use essential cookies and Google Analytics 4 to understand traffic (no personalised advertising). You can block cookies in your browser. You may opt out of GA with Google’s browser add-on.
Sharing
We do not sell personal data. Limited data may be shared with service providers (hosting, analytics, email/CRM) and with authorities if legally required. Vendors must protect data and use it only under our instructions.
Data retention
- Enquiry/quote records: typically 24 months from last interaction.
- Contracts/invoices/support: retained as required by law (e.g., 7 years).
- Analytics: per platform settings.
Security
We apply reasonable administrative and technical measures (HTTPS, access controls, least-privilege). No method is 100% secure, but we strive to protect your data.
CCTV data (clients)
For systems we install/maintain at client premises, the client is the data controller for CCTV recordings. Autechz acts as a service provider/processor under the client’s instructions.
Your rights
You may access/correct your personal data, withdraw consent (future processing), and request deletion/limitation where applicable. We may need to verify your identity.
Changes
We may update this policy from time to time. The latest version will be posted here.
Contact
kuenfoo.au@autechz.com • +6016-9689317
中文版摘要： 我们遵守马来西亚 PDPA，仅收集您在表单/WhatsApp 提交的联系资料及网站技术数据，并用于回复咨询、提供服务与改进网站；不出售资料；可依法律与服务商共享；您可查阅/更正/撤回同意并在适用情况下要求删除。
Last updated: 18 January 2026